Story
Retention Radar
A shared narrative that surfaces churn risk early and aligns product, success, and marketing on retention moves.
Start a sprintWhere it fits
Subscription teams need a single view of who is at risk and why. Retention Radar builds a shared language so every team can act fast.
Story flow
- Map lifecycle stages and define churn signals by segment.
- Highlight usage patterns that predict drop off.
- Connect signals to product and success interventions.
Outputs
- Lifecycle story deck for leadership and team alignment.
- Signal dashboard with churn drivers and weekly trends.
- Retention playbook with experiments and owners.
Data sources
Product analytics, billing, customer success notes, support tickets, and surveys.
Ready to turn churn signals into action?
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